Privacy & Policy

At Natural Serve, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services.

Information We Collect

1. Personal Information: When you make a purchase or register for an account, we may collect personal information such as your name, email address, shipping address, and contact information.
2. Payment Information: To process your orders, we collect payment information, including credit card details or other payment methods.
3. Website Usage Data: We may collect data related to your interactions with our website, including your IP address, browser type, operating system, and browsing behaviour. We may also use cookies and similar tracking technologies to enhance your user experience.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Fulfilment: To process and deliver your orders and to communicate with you about your purchases.
2. Customer Support: To provide customer support and address your inquiries and concerns.
3. Marketing: With your consent, we may send you promotional emails or newsletters about our products and special offers.
4. Analytics: To analyse website usage and improve our services, products, and user experience.

Data Security

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of order fulfilment or when required by law.

Your Choices

You have the following rights regarding your personal information:

1. Access: You may request access to the personal information we hold about you and make corrections or updates.
2. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails.
3. Cookies: You can control cookies through your web browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at info@natural-serve.com.

Thank you for choosing Natural Serve. Your trust is important to us, and we are dedicated to protect your privacy.